Technical Program Manager

Portland, Oregon, United States Contract Allows remote

Location: Portland, OR, United States preferred. Remote applicants will be considered based on ability, not location. However, we do require the ability to overlap with the Pacific time zone business hours for at least 4 hours per day.

Overview:  The Drupal Association serves one of the largest global open source communities - Drupal has pioneered open source for 17 years. Join our incredible, mission-driven team and make an important impact by building the tools that help our community build Drupal. We serve a diverse community - including coders, site builders, content editors, business people, themers, agency owners and more. Through conferences, webinars, marketing support and most importantly, maintaining Drupal.org, we reach many thousands of people a year in our quest to support and grow the Drupal Project.

The Drupal Association seeks a Technical Program Manager (TPM) to join our Engineering team and shepherd key programs for Drupal.org that empower our global community to collaborate and build the Drupal project. A TPM is expected to be technically fluent, have excellent project management skills, and excel in internal and external communication.

We are a small team that works very hard in service to a community of diverse needs. We are not a hip agency with an instagrammable office full of dogs and live music Mondays - but we are a committed group of humans who care a lot about each other as people, and while we work really hard, we also have a LOT of fun. Our distributed team environment supports our human-first mentality - no one needs to be stuck in rush hour when you could spend that hour (or two) doing something that makes your life better.

The Job

All roles within the Drupal Association are multi-disciplinary. The Technical Program Manager for the Engineering team wears several hats to serve multiple stakeholders.

Program Management

The core of the TPM's responsibilities are our technical programs. From initiatives like the migration of Drupal.org's developer tools to GitLab; to creating a Telemetry system for Drupal sites to report back to Drupal.org; to planning for the platform migration of Drupal.org from Drupal 7 to Drupal 8— there are quite a few high-impact programs that need care and attention.

Community Communications

A unique responsibility of the TPM for the Drupal Association is communication with our community. This has both inbound and outbound components:

  • Outbound: Updating the Drupal.org roadmap, publishing change bi-weekly change notifications for each sprint, updating the monthly 'What's new on Drupal.org' blog, and engaging with the community wherever they may be.
  • Inbound: Being a liaison to Drupal's technical leadership, including coordinating with the Core Maintainers to capture their needs, aligning community requests with our internal priorities, etc.

Internal Support

The Technical Program Manager is responsible for triaging internal requests for engineering resources at the Association, and prioritizing them into our work schedule. The TPM is also responsible for providing direct support for other departments, including: training, advanced Drupal site administration, escalation of technical requests, etc. Lastly, this position takes point on vendor management.

Our upcoming projects

Some tools we use

  • Slack
  • G Suite
  • JIRA
  • Drupal.org issue queues
  • GitLab

Qualifications

  • 3+ years of project management or program management experience in a technical field.
  • Experience with best practices:
    • Dev -> Staging -> Production workflows
    • User research
    • Accessibility
  • Familiarity with open source communities and community governance.
  • Experience with advanced Drupal site administration (using Drupal as an advanced end-user, not necessarily as a developer).
  • A portfolio of technical communications to a broad audience. For example: blog posts, webinars, conference session presentations, etc.

Position Type

The Technical Program Manager position is a contract position through October of 2019. This position may be renewed or converted to a permanent position. This contract position reports to the Executive Director. We are a distributed team that can be based anywhere in the world, but must overlap a minimum of 4 work hours per day with our Portland, OR, USA core team. Overlap is extremely important for this role, as a lot of the work is time sensitive and requires last-minute edits.The Drupal Association is committed to building a culturally diverse group and strongly encourages applications from people of color and under-represented groups.

Compensation

Compensation will be commensurate with experience.

How to Apply

Applications are due no later than October 31st, 2018 .

Your cover letter should address your relevant experience in technology management, your background in Drupal, your specific interest in the Drupal Association’s mission, and your compensation expectations.

About the Drupal Association

The Drupal Association is an educational non-profit organization that tasks itself with fostering and supporting the Drupal software project, the community and its growth. Supported by both individual members and organizations, the Association uses its resources, network and funds to constantly engage in new projects and initiatives to help educate people about Drupal and support the growth of the Drupal project.



The Drupal Association is committed to reflecting the diversity of the Drupal community and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly encourage people in technology from underrepresented groups to apply.

Apply for this opening at http://association.recruiterbox.com/jobs/fk01yrp?apply=true